Perguntas Frequentes

O que é o Delta Chat

Delta Chat is a reliable, decentralized and secure messaging app, available for mobile and desktop platforms.

Delta Chat feels like Whatsapp or Telegram but you can also use and regard it as an e-mail app. You can signup anonymously to a variety of interoperable chatmail servers which are minimal e-mail servers optimized for fast and secure operations. Or you may use classic e-mail servers and an existing e-mail account in which case Delta Chat acts as an e-mail app.

Como encontro as pessoas para conversar?

To securely setup contact with others scan an invite QR code or share an invite link. This is required when using a (default) chatmail-based chat profile because chatmail servers reject un-encrypted outgoing messages.

If you create a chat profile with a classic e-mail address you may manually create a contact if you know their e-mail address and then write a message to them even if the recipient is not using Delta Chat.

Quais são as vantagens do Delta Chat em comparação com outros mensageiros?

What if I expect a message from someone I didn’t write to in the past?

Dá para mandar imagens, vídeos e outros anexos pelo Delta Chat?

What are profiles? How can I switch between them?

A profile is a name, a picture and some additional information for encrypting messages. A profile lives on your device(s) only and uses a chatmail or a classic e-mail server to transport messages.

On first installation of Delta Chat a first profile is created.

Later, you can tap your profile image in the upper left corner to Add Profiles or to Switch Profiles.

You may want to use separate profiles for political, family or work related activities, or e. g. for a dedicated “spam-profile” with which you register at websites and platforms that tend to cause unsolicited messages (“spam”) sooner or later.

You may also wish to learn how to use the same profile on multiple devices.

Quem consegue ver a imagem do meu perfil?

Can I set a Bio/Signature/Status/Motto with Delta Chat?

Yes, you can do so under Settings → Profile → Bio. Your contacts who use Delta Chat will see it when they view your contact details. Moreover, it will appear as a classic e-mail signature.

What do Pinning, Muting and Archiving mean?

Use these tools to organize your chats and keep everything in its place:

To archive or pin a chat, long tap (Android), use the chat’s menu (Android/Desktop) or swipe to the left (iOS); to mute a chat, use the chat’s menu (Android/Desktop) or the chat’s profile (iOS).

What does the green dot mean?

How do disappearing messages work?

You can turn on “disappearing messages” in the settings of a chat, at the top right of the chat window, by selecting a time span between 1 minute and 5 weeks.

Until the setting is turned off again, each chat member’s Delta Chat app takes care of deleting the messages after the selected time span. The time span begins when the receiver first sees the message in Delta Chat. The messages are deleted both in each email account on the server, and in the app itself.

Note that you can rely on disappearing messages only as long as you trust your chat partners; malicious chat partners can take photos, or otherwise save, copy or forward messages before deletion.

Apart from that, if one chat partner uninstalls Delta Chat, the messages will not get deleted from their email account. They will most likely also not be decryptable anymore (as long as they were encrypted in the first place).

Grupos

Criação de um grupo

Adicionar membros a um grupo

Deletei minha própria conta por acidente.

Não quero mais receber as mensagens de um grupo.

O que significam os carrapatos mostrados ao lado das mensagens de saída?

What happens if I turn on “Delete old messages from server”?

What happens if I turn on “Delete old messages from device”?

Instant message delivery and Push Notifications

What are Push Notifications? How can I get instant message delivery?

Push Notifications are sent by Apple and Google “Push services” to a user’s device so that an inactive Delta Chat app can fetch messages in the background and show notifications on a user’s phone if needed.

Push Notifications work with all chatmail servers on

As of May 2024, classic e-mail servers do not support Push Notifications for Delta Chat users.

Are Push Notifications enabled on iOS devices? Is there an alternative?

Yes, Delta Chat automatically uses Push Notifications for chatmail profiles. And no, there is no alternative on Apple’s phones to achieve instant message delivery because Apple devices do not allow Delta Chat to fetch data in the background. Push notifications are automatically activated for iOS users because Delta Chat’s privacy-preserving Push Notification system does not expose data to Apple that it doesn’t already have.

Are Push notifications enabled / needed on Android devices?

If a “Push Service” is available, Delta Chat enables Push Notifications to achieve instant message delivery for all chatmail users. If you are using a classic e-mail provider instead of chatmail servers, Push Notifications are not available.

In the Delta Chat “Notifications” settings for “Instant delivery” you can change the following settings effecting all chat profiles:

Both “Background Connection” options are energy-efficient and safe to try if you experience messages arrive only with long delays.

How private are Delta Chat Push Notifications?

Delta Chat Push Notification support avoids leakage of private information. It does not leak e-mail, IP address or message content (not even encrypted) to any system involved in the delivery of Push Notifications.

Here is how Delta Chat apps perform Push Notification delivery:

As of May 2024, chatmail servers know about “device tokens” but we plan to encrypt this information to the notification proxy such that the chatmail server never learns the device token.

The central Delta Chat notification proxy is small and fully implemented in Rust and forgets about device-tokens as soon as Apple/Google/etc processed them, usually in a matter of milliseconds.

Resulting from this overall privacy design, even the seizure of a chatmail server, or the full seizure of the central Delta Chat notification proxy would not reveal private information that Push services do not already have.

Why does Delta Chat integrate with centralized proprietary Apple/Google push services?

Delta Chat is a free and open source decentralized messenger with free server choice, but we want users to reliably experience “instant delivery” of messages, like they experience from Whatsapp, Signal or Telegram apps, without asking questions up-front that are more suited to expert users or developers.

Note that Delta Chat has a small and privacy-preserving Push Notification system that achieves “instant delivery” of messages for all chatmail servers including a potential one you might setup yourself without our permission. Welcome to the power of the interoperable and massive chatmail and e-mail system :)

Encryption and Security

Which standards are used for end-to-end encryption?

Autocrypt is used for automatically establishing end-to-end encryption with contacts and group chats. Autocrypt uses a limited and secure subset of the OpenPGP standard. End-to-End encrypted messages are marked with a padlock padlock.

Secure-Join protocols are used for establishing chats with guaranteed end-to-end encryption which protects against network attacks and compromised servers. Chats marked with a green checkmark green checkmark guarantee end-to-end encrypted messages.

How can i know if messages are end-to-end encrypted?

All end-to-end encrypted messages carry a padlock:

padlock in bubble

End-to-end encryption is guaranteed if there is a green checkmark next to the chat title:

green checkmark in title

How can I get guaranteed end-to-end encryption and green checkmarks?

If you have a second communication channel with your chat partner, like a video chat or a different messenger, you can generate an invite link.

If you are together in person, you can show a QR code to your chat partner.

Let your chat partner scan the QR image with their Delta Chat app, or click “Copy” or “Share” to create an invite link and share it with your chat partner.

Now wait while Secure-Join network messages are exchanged between both devices.

Congratulations! You now will automatically use guaranteed end-to-end encryption with this contact and both of you can add each other to green-checkmarked groups green checkmark, thereby automatically spreading guaranteed end-to-end encryption among its members.

What does the green checkmark and “guaranteed end-to-end encryption” mean?

Chat titles with green checkmarks green checkmark mean that all messages in the chat will be end-to-end encrypted and can not be read or altered by compromised e-mail servers or Internet providers. Joining green-checkmarked group chats safely spreads everybody’s encryption information (and green checkmarks) in a manner that guarantees end-to-end encryption in the group and among members.

Contact profiles with green checkmarks green checkmark mean that messaging a contact is currently guaranteed to be end-to-end encrypted. Every green-checkmarked contact either did a direct QR-scan with you or was introduced by a another green-checkmarked contact. Introductions happen automatically when adding members to groups. Whoever adds a contact to a green-checkmarked group becomes an introducer to those members who didn’t yet know about the added contact. In a contact profile you can tap on the “Introduced by …” text repeatedly until you get to the one with whom you directly did a QR-scan.

Note that in a contact profile you may see and tap introducers but there is no green checkmark in the profile title. This usually means that the contact “sent a message from another device”.

For more in-depth discussion of “guaranteed end-to-end encryption” please see Secure-Join protocols and specifically read about “Verified Groups”, the technical term of what is called here “green-checkmarked” or “guaranteed end-to-end encrypted” chats.

A contact “sent a message from another device”, what can i do?

Your chat with a contact lost guaranteed end-to-end encryption. The green checkmark was removed for this chat and contact when you see this warning. If you find the sudden drop of guaranteed end-to-end encryption surprising for this contact then don’t accept the warning! Instead check with your contact through a second channel like a video call, other messenger or a phone call, to find out what happened.

If your contact actually caused the drop of guaranteed end-to-end encryption please see the next paragraphs for common reasons and their mitigations. Regardless, all other green-checkmarked chats remain guaranteed end-to-end encrypted even if the contact is a member there.

Your contact is using Delta Chat on a second device (phone or laptop)

If they have another device with a Delta Chat app running, they should remove the profile from the new device and add it as a second device as described here. As soon as they message you afterwards, the warning will be gone and guaranteed encryption is established with both devices of your contact.

Your contact reinstalled Delta Chat using their old account login

If they have a backup file, they should remove the profile from the new device and rather import the backup file to re-create their profile. As soon as they message you afterwards, the warning will be gone and guaranteed encryption is re-established for this contact.

If they don’t have a backup file, it’s best to perform a QR scan with your chat partner to re-establish guaranteed end-to-end encryption.

Your contact sent a mail through a webmail interface or another e-mail app and will get back to using Delta Chat soon again.

If you are sure that the contact sometimes uses webmail, or another mail app lacking end-to-end encryption, then you may accept the warning. As soon as your contact uses Delta Chat again, guaranteed end-to-end encryption will be automatically re-established.

Your contact stopped using Delta Chat entirely

Sometimes remaining in contact is more important than end-to-end encryption. “Transport Layer Encryption” (TLS) may still meaningfully protect the confidentiality of your messages between your device and the e-mail server. But without end-to-end encryption you and your contact are trusting your e-mail server to not read or manipulate your messages, and to not hand them to third parties.

In any case, you can not do much else than accept the warning. Please also remove the contact from any active green-checkmarked group which you can find in “Shared chats” in the Contact profile. This spares your contact from getting “unreadable” messages.

If the contact removed Delta Chat because of buggy or undesirable behaviour, please consider posting to our support forum to help us identify and address common problems. Thanks!

Are attachments (pictures, files, audio etc.) end-to-end encrypted?

Sim.

When we talk about an “end-to-end encrypted message” we always mean a whole message is encrypted, including all the attachments and attachment metadata such as filenames.

Is OpenPGP secure?

Yes, Delta Chat uses a secure subset of OpenPGP and only displays a padlock security indicator on a message if the whole message is properly encrypted and signed. For example, “Detached signatures” are not treated as secure.

OpenPGP is not insecure by itself. Most publically discussed OpenPGP security problems actually stem from bad usability or bad implementations of tools or apps (or both). It is particularly important to distinguish between OpenPGP, the IETF encryption standard, and GnuPG (GPG), a command line tool implementing OpenPGP. Many public critiques of OpenPGP actually discuss GnuPG which Delta Chat has never used. Delta Chat rather uses the OpenPGP Rust implementation rPGP, available as an independent “pgp” package, and security-audited in 2019.

We aim, along with other OpenPGP implementors, to further improve security characteristics by implementing the new IETF OpenPGP Crypto-Refresh which was thankfully adopted in summer 2023.

Did you consider using alternatives to OpenPGP for end-to-end -encryption?

Yes, we are following efforts like MLS or Saltpack but adopting them would mean breaking end-to-end encryption interoperability with all other e-mail apps that typically support OpenPGP encryption. So it would not be a light decision to take and there must be tangible improvements for users.

Delta Chat takes a holistic “usable security” approach and works with a wide range of activist groupings as well as renowned researchers such as TeamUSEC to improve actual user outcomes against security threats. The wire protocol and standard for establishing end-to-end encryption is only one part of “user outcomes”, see also our answers to device-seizure and message-metadata questions.

Is Delta Chat vulnerable to EFAIL?

No, Delta Chat never was vulnerable to EFAIL because its OpenPGP implementation rPGP uses Modification Detection Code when encrypting messages and returns an error if the Modification Detection Code is incorrect.

Delta Chat also never was vulnerable to the “Direct Exfiltration” EFAIL attack because it only decrypts multipart/encrypted messages which contain exactly one encrypted and signed part, as defined by the Autocrypt Level 1 specification.

Is a message exposed in cleartext if end-to-end encryption is not available?

Even if your messages are not guaranteed to be end-to-end encrypted, they are still protected from Internet providers like cell or cable companies. However, your and your recipient’s e-mail providers may read, analyze or even modify your messages, including any attachments, if they are not end-to-end encrypted.

Delta Chat by default uses strict TLS encryption which secures connections between your device and your e-mail provider. All of Delta Chat’s TLS-handling has been independently security audited. Moreover, the connection between your and the recipient’s e-mail provider will typically be transport-encrypted as well. If the involved e-mail servers support MTA-STS then transport encryption will be enforced between e-mail providers in which case Delta Chat communications will never be exposed in cleartext to the Internet even if the message was not end-to-end encrypted.

Note that maintaining guaranteed end-to-end encryption on top of TLS encryption provides pervasive safety between your and the recipient’s devices. Not even your e-mail or Internet provider will be able to read or modify your messages.

How does Delta Chat protect metadata in messages?

Delta Chat protects most message metadata by putting the following information into the end-to-end encrypted part of messages:

E-Mail servers do not get access to this protected metadata but they do see the message date as well as the message size, and, more importantly, the sender and receiver addresses. E-mail servers need receiver addresses to route and deliver messages to recipient’s devices.

How to protect metadata and contacts when a device is seized?

Both for protecting against metadata-collecting e-mail servers as well as against the threat of device seizure we recommend to use a chatmail server to create pseudonymous temporary profiles through QR-code scans. Note that Delta Chat apps on all platforms support multiple profiles so you can easily use situation-specific profiles next to your “main” profile with the knowledge that all their data, along with all metadata, will be deleted. Moreover, if a device is seized then contacts using temporary profiles can not be identified easily, as compared to messengers which reveal phone numbers in chat groups which in turn are often associated with legal identities.

How can i check encryption information?

You may check the end-to-end encryption status manually in the “Encryption” dialog (user profile on Android/iOS or right-click a user’s chat-list item on desktop). Delta Chat shows two fingerprints there. If the same fingerprints appear on your own and your contact’s device, the connection is safe.

How can I check the encryption status of messages?

A little padlock in a message bubble denotes that the message was properly end-to-end encrypted from the given sender. If there is no padlock, the message was not properly end-to-end encrypted most likely because the sender uses an app or webmail interface without support for end-to-end–encryption.

Why do I see unencrypted messages?

If a contact uses a non-Autocrypt e-mail app, all messages involving this contact (in a group or 1:1 chat) will not be end-to-end encrypted, and thus not show a “padlock” with messages. Note that even if your contacts use Delta Chat on their account, they might also use a non-Autocrypt e-mail app on that account which then may cause intermittently unencrypted messages. Replying unencrypted to unencrypted messages is mandated by Autocrypt to prevent unreadable messages on the side of your contacts and their non-Autocrypt e-mail app.

How can i get an end-to-end encrypted chat with a Delta Chat contact who sometimes uses webmail or another non-Autocrypt e-mail app?

If you need a safely end-to-end encrypted chat with a contact who is using their e-mail account both with Delta Chat and non-Autocrypt apps (e.g. webmail), it’s best to setup guaranteed end-to-end encryption with them and then create a guaranteed end-to-end encrypted group chat with you two as members. In this group chat all messages will be end-to-end encrypted even if the direct chat between you two has a “… sent a message from another device” warning.

How can I ensure message end-to-end encryption and deletion?

The best way to ensure every message is end-to-end encrypted, and metadata deleted as quickly as possible is using chats with guaranteed end-to-end encryption and turning on disappearing messages.

Guaranteed end-to-end encrypted chats protect against MITM attacks and turning on disappearing messages deletes the messages on the server after a user-configured time.

If you don’t need a longer-lived copy of your messages on the server, you can also turn on “delete messages from server automatically”.

Does Delta Chat support Perfect Forward Secrecy?

No, Delta Chat doesn’t support Perfect Forward Secrecy (PFS). This means that if your Delta Chat private decryption key is leaked, and someone has collected your prior in-transit messages, they will be able to decrypt and read them using the leaked decryption key.

Note, however, that if anyone obtains to your decryption keys, they will typically also be able to obtain your messages, irrespective if Perfect Forward Secrecy is in place or not. The typical real-world situation for leaked decryption keys is device seizure which we discuss in our answer on metadata and device seizure.

It is possible that Delta Chat evolves to support Perfect Forward Secrecy, because OpenPGP is just a container for encrypted messages but encryption key management (and thus key rotation or key “ratcheting”) could be organized in flexible ways. See Seqouia’s PFS prototype for existing experiments in the OpenPGP implementor community.

Is end-to-end encryption of Delta Chat as safe as Signal?

It depends on what is important to you. Delta Chat does not support PFS like Signal does but it provides guaranteed end-to-end encrypted chats that are safe against compromised servers or corrupted networks. Signal and most other PFS-supporting messengers do not provide a practical scheme for protecting chat groups from network attacks which are arguably more worrysome than a potential attacker who seizes your phone and private encryption setup but somehow not your messages, yet has a full record of all past encrypted messages.

In any case, Delta Chat’s end-to-end encryption uses a secure subset of OpenPGP which has been independently security-audited.

Posso reutilizar minha chave privada existente?

Sim. The best way is to send an Autocrypt Setup Message from the other e-mail client. Look for something like Start Autocrypt Setup Transfer in the settings of the other client and follow the instructions shown there.

Alternatively, you can import the key manually in “Settings -> Advanced settings -> Import secret keys”. Caution: Make sure the key is not protected by a password, or remove the password beforehand.

If you don’t have a key or don’t even know you would need one - don’t worry: Delta Chat generates keys as needed, you don’t have to hit a button for it.

Eu não posso importar minha chave PGP existente para o Delta Chat.

A causa mais provável é que sua chave está criptografada e/ou usa uma senha. Tais chaves não são suportadas pelo Delta Chat. Você poderia remover a criptografia por senha e a senha e tentar a importação novamente.

Another common error is having the wrong file ending. Use the ASCII armored format and an .asc file ending.

O Delta Chat apoia formatos comuns de chave privada OpenPGP, porém, é improvável que chaves privadas de todas as fontes sejam totalmente suportadas. Isso não é o objetivo principal do Delta Chat. Na verdade, a maioria dos novos usuários não terá nenhuma chave antes de usar o Delta Chat. Tentamos, entretanto, apoiar chaves privadas do maior número possível de fontes.

Eliminar a senha da chave privada dependerá do software usado para gerenciar suas chaves PGP. Com o Enigmail, você pode configurar seu senha para um valor vazio na janela Gerenciamento de chaves. Com GnuPG você pode definir ele através do comando linha. Para outros programas, você deveria achar uma solução online.

Was Delta Chat independently audited for security vulnerabilities?

The Delta Chat project underwent four independent security audits and one independent security analysis, from most recent to older:

Multi-cliente

Posso usar o Delta Chat em vários dispositivos ao mesmo tempo?

Sim. Delta Chat 1.36 comes with a new, experimental function for using the same profile on different devices:

In contrast to many other messengers, after successful transfer, both devices are completely independent. One device is not needed for the other to work.

Troubleshooting

Manual Transfer

This method is only recommended if “Add Second Device” as described above does not work.

Existe algum plano para a introdução de um cliente Web para Delta Chat?

webxdc apps

In Delta Chat, you can share webxdc apps, attachments with an .xdc file extension. They can do very different things, and make Delta Chat a truly extendable messenger.

How private are webxdc apps?

Where can I get webxdc apps?

How can I create my own webxdc apps?

Experimental Features

We are very grateful for feedback on these features - do you want to share your ideas? Join the Forum to contribute. You may conveniently login via Delta Chat and a QR code scan, another rather stable experiment we run on the side (sic!).

How can I use audio/video calls with Delta Chat?

What are Broadcast Lists and how can I use them?

How can I share my location with my chat partners?

Why can I choose to only watch the DeltaChat folder?

Este é um preferência experimental para algumas pessoas que estão experimentando com regras do lado do servidor. Nem todos os provedores apóiam isso, mas com alguns você pode mover todos os e-mails com um cabeçalho “Chat-Version” para a pasta DeltaChat. Normalmente, isso seria feito pelo aplicativo Delta Chat.

Enabling “Only Fetch from DeltaChat folder” makes sense if you have both:

In this case, Delta Chat doesn’t need to watch the Inbox, and it’s enough to only watch the DeltaChat folder.

How can I use a different e-mail address with my profile?

  1. Change your address in “Settings → Advanced → Password and Account” and enter the password of your new e-mail account (and if necessary, server settings). You will get an information notice about the fact that you are moving to a new address. An additional notice will also show up in your “Device messages” chat.

  2. If possible, let your old e-mail provider forward all messages to your new address.

  3. Tell your contacts that you changed your address. Writing to guaranteed end-to-end encrypted chats and groups, will make them notice your move automatically and they will continue chatting with you using your new address.

Note that Delta Chat will not retrieve messages anymore from your old e-mail provider. If you didn’t configure your e-mail provider to forward messages (step 2.) only those contacts to whom you sent a message in a guaranteed end-to-end encrypted chat will send messages to your new address.

To learn more about this the details behind this, read our blogpost on it.

Diverso

Quais permissões o Delta Chat precisa?

Dependendo do sistema operacional usado, é possível que você precise autorizar algumas permissões. O seguinte é o que o Delta Chat faz com essas permissões:

O Delta Chat funciona com meu provedor de e-mail?

I want to manage my own e-mail server for Delta Chat. What do you recommend?

Por que preciso entrar com a senha do meu email no Delta Chat? Isso é seguro?

Como acontece em qualquer outro programa de comunicação que usa email, como Thunderbird, K9-Mail ou Outlook, sua senha é necessária para poder receber e enviar emails. Obviamente, sua senha fica guardada no seu dispositivo. E ela só é transmitida para o seu provedor de email (no momento que você faz login), que é quem já tem inevitavelmente acesso aos seus emails.

Como o Delta Chat é um programa de Código Aberto, você pode revisar seu Código Fonte se você quiser verificar que as suas credenciais estão sendo manuseadas de forma segura. Ficaremos felizes de receber comentários que contribuam para fazer o aplicativo mais seguro para todos os nossos usuários.

Quais mensagens aparecem no Delta Chat?

By default, Delta Chat shows all e-mails.

At “Settings → Advanced → Show Classic E-Mails”, you can change this. You have these options:

O Delta Chat suporta emails HTML?

Yes, incoming HTML messages come with a “Show full message” button. Outgoing messages always use plain text.

Can I set the E-Mail Subject with Delta Chat?

Delta Chat sets (and encrypts!) the classic e-mail subject automatically to the group name or to the sender name.

So if you want to set the subject yourself, for example for a formal e-mail to a business contact, you can create a group with only yourself and the recipient(s). Set the Chat Title to the Subject you want, and then send your e-mail as the first message. If the recipients don’t use Delta Chat, it will look like a normal, formal e-mail to them. You will get bonus professionalism points if you set a signature text.

Para que serve o ajuste “Enviar cópia para si mesmo”?

O envio de uma cópia de suas mensagens para você mesmo garante que você receba suas próprias mensagens mensagens em todos os dispositivos. Se você tem vários dispositivos e não activar isso, você ver apenas as mensagens de outras pessoas, e as mensagens que você envia do dispositivo atual.

A cópia é enviada para a caixa de entrada e depois movida para a pasta DeltaChat; não é colocado na pasta “Enviado”. Delta Chat nunca carrega qualquer coisa para a pasta “Enviados porque isso significaria carregar uma mensagem duas vezes (uma vez através do SMTP, e uma vez através do IMAP para a pasta Enviada).

The default setting for “Send Copy to Self” is “on”.

Por que eu posso escolher assistir à pasta “Enviado”?

A única razão pela qual se quer ver a pasta Enviada é se você estiver usando outra programa de correio (como Thunderbird) ao lado de seu aplicativo Delta Chat, e quer seu MUA para participar numa conversa de chat.

No entanto, recomendamos o uso do Delta Chat cliente Desktop; você pode baixá-lo no get.delta.chat. A opção de observar o “Enviado pasta pode ir embora no futuro. Ela foi introduzida num momento em que havia nenhum cliente Delta Chat no desktop disponível em todas as plataformas.

Por que eu posso escolher não observar a pasta DeltaChat?

Algumas pessoas usam o Delta Chat como um cliente regular de e-mail, e querem usar a Caixa de Entrada pasta para seus correios, em vez da pasta DeltaChat. Se você desativar o “Observar pasta DeltaChat”, você também deve desativar “mover mensagens de conversa para DeltaChat”. Caso contrário, apagar mensagens ou configurações de vários dispositivos pode não funcionar corretamente.

O Delta Chat é compatível com Protonmail / Tutanota / Criptext?

How can I delete my account?

If you use a default chat profile you can simply uninstall the app. This will automatically trigger deletion of all associated account data on the chatmail server. For more info, please refer to nine.testrun.org account-deletion for the default onboarding server, or the respective page from your chosen 3rd party chatmail server.

If you have set up your chat profile on multiple devices you need to remove it from all devices.

If you are using more than one account, but don’t want to get rid of all of them, you can remove it in the account switcher menu (on android and iOS), or in the sidebar with a right click (in the desktop client).

Accounts on classic e-mail providers will not be deleted automatically; how you can delete your account depends on your e-mail provider. We don’t have any control over e-mail accounts at those providers, so unfortunately we can’t help you with that.

If you want to continue using a classic e-mail account with other apps, but uninstall Delta Chat, it is recommended to leave any group chat before uninstalling Delta Chat. Otherwise you might receive undecryptable messages from those group chats.

Estou interessado nos detalhes técnicos. Pode me dizer mais?

Como são os desenvolvimentos do Delta Chat financiados?

Delta Chat does not receive any Venture Capital and is not indebted, and under no pressure to produce huge profits, or to sell users and their friends and family to advertisers (or worse). We rather use public funding sources, so far from EU and US origins, to help our efforts in instigating a decentralized and diverse chat messaging eco-system based on Free and Open-Source community developments.

Concretely, Delta Chat developments have so far been funded from these sources, ordered chronologically:

The monetary funding mentioned above is mostly organized by merlinux GmbH in Freiburg (Germany), and is distributed to more than a dozen contributors world-wide.

Please see Delta Chat Contribution channels for both monetary and and other contribution possibilities.